Legal

Privacy Policy

Effective September 30, 2026 · Adrenaline Systems Ltd.

This policy explains what the Adrenaline Discord bot, its website and dashboard at adrenalinebot.xyz, and the Clover Discord bot collect, why, how long it is kept, who can see it, and the choices you have. Both are run by Adrenaline Systems Ltd. ("we", "us"). It covers every Discord server they are in, Adrenaline Plus and Clover Gold purchases, and this website.

The short version

The bots only handle what they need to run their features.
We never sell data, show ads, or share data with advertisers or data brokers.
Much of what the bots check, like message text, is looked at and then discarded. What is kept is listed below.
In voice, Clover measures how loud people are, not what they say. Audio is only saved when a server admin starts a recording, which Clover announces. You can opt out with /recording optout.
Payments are handled by Stripe. Your card details go to Stripe, never to us or to the bots.

On this page

Who we are Adrenaline Clover Payments Who can see it Your rights

1. Who we are

Adrenaline (a CAD, ER:LC and community bot) and Clover (a moderation and helper bot) are run by Adrenaline Systems Ltd. Both work inside Discord, so Discord's own Privacy Policy also applies to everything you do on Discord. You can reach us in the Adrenaline support server (https://discord.gg/KmbWrXecCk) or the Clover support server (https://discord.gg/e8vRxvdeW7).

Adrenaline

The bot, the website and dashboard, the CAD and the ER:LC tools.

2. What Adrenaline keeps

What	Details	Why	How long
Account and sign-in	When you sign in with Discord: your user ID, username, avatar and the servers you can manage, held in a signed session cookie	Showing your servers and checking what you may change	While you stay signed in
Server settings	The choices made in the dashboard and commands: channels, roles, modules, CAD departments and permissions, message wording, workflows	Running Adrenaline the way the server set it up	Until the server removes Adrenaline or asks us to delete them
CAD records	Roleplay records staff create: characters, vehicles, calls, units, BOLOs, warrants, citations, arrests, reports and court cases, with who made each change	The CAD and MDT	Until the server’s staff delete them, or on request
ER:LC server data	For a connected ER:LC server: Roblox usernames and IDs of players in game, their team, map position and vehicle, and join, leave, kill, command and mod-call logs	Live players, the CAD map, logs and moderation	Live data is replaced as it updates; logs are kept 30 days (365 days on Adrenaline Plus)
Punishments and notes	Player name, action, reason, moderator, evidence links and the time	Moderation history, timed bans and appeals	Until server staff delete them, or on request
Roblox links	Your Discord ID linked to a Roblox username and ID, and whether it was verified	Matching members to players; the optional "Verified Roblox" profile badge	Until you unlink
Staff records	Shifts, activity, leave requests, infractions, training and promotions	Staff management tools	Until server staff delete them, or on request
Community features	Form answers, suggestions and votes, event RSVPs, session votes, appeals	Running those features for the server	Until server staff delete them, or on request
Levels and games	XP, levels, reputation and similar game data	Leaderboards and rewards	Until the server removes Adrenaline or asks us to delete them
Push notifications	The browser subscription address and keys, if you turn on CAD alerts	Sending call alerts to your device	Until you turn alerts off or the subscription expires
Website security log	The IP address, the action performed and whether it succeeded	Detecting and investigating unauthorised access; never used for advertising or tracking	As long as needed for security
Adrenaline Plus	The server ID, the Stripe subscription ID, the Discord ID of the person who bought it, and the plan dates	Knowing which servers have Plus, and billing support	While the subscription runs, and as long as needed for billing, tax and accounting records (generally up to 6 years)
Session replays	For a connected ER:LC server: where players were, their team and in-game callsign, every few seconds while people are in game, with the CAD calls and pursuits at the time	Watching sessions back; linking a flagged kill to the moment it happened	3 days (30 days on Adrenaline Plus)
Map alignment points	Where players stood on the map (a point per small square, no names or times of day)	Lining up new ER:LC maps when PRC changes the map	30 days
Unit history and pursuit trails	Where CAD units and pursuits were on the map	The live map, pursuit trails and replays	30 days
Rule-break flags	When a server turns on /detect: a kill, the two players, their teams and distance, posted to that server’s staff channel	Helping staff review likely rule breaks; a flag is not a verdict	In the staff channel until staff delete it
Ban network (opt-in)	When a member server reports a serious offence: the Roblox username and ID, the offence, the reason, an evidence link and which server reported it. Other member servers’ staff are alerted when that player joins	Protecting communities from serious offenders across servers; nobody is banned automatically	One year, unless the reporting server withdraws it or we remove it; appeals are kept while they are reviewed
Licence points and custom records	Demerit points, suspensions and server-defined records (like permits) that staff attach to roleplay characters, with who made each change	The CAD and MDT	Until the server’s staff delete them, or on request
Radio	Which members are in a department’s linked Discord voice channel, shown live in the CAD	The CAD radio panel; nothing is recorded or stored	Not stored
Feature usage counts	How many times each command and a few website features were used, per server per day (numbers only: no messages, users or player data)	Knowing which features to improve	90 days
Votes	If you vote for Adrenaline on top.gg: your Discord user ID and when you voted	The Voter role, your vote streak and a thank-you message	Up to 400 days (for streaks)
Backups	A daily copy of Adrenaline’s database, and an encrypted copy sent to the Adrenaline owner’s private Discord messages so a server failure can’t lose it	Recovering from failures	The newest 14 days on the server; encrypted copies 30 days

Things you choose to make public

If a server's admins opt in, the server directory shows its name, icon, member count, players in game and its ER:LC join code, and a public status page shows counts only (no names). A shared call link shows that call to anyone with the link for 24 hours. A server’s admins can share a session replay: anyone with the link can watch it until they turn the link off, and they can choose to hide player names and callsigns from it.

Cookies and storage on this website

The website uses a session cookie and a security cookie to keep you signed in and protect forms. It stores small preferences in your browser, like light or dark mode and CAD layout. There are no advertising or tracking cookies.

Clover

The Clover moderation bot and Clover Gold.

3. What Clover looks at but does not keep

To do its job Clover reads what Discord sends to bots in the servers it is in: messages and attachments, polls, thread titles, usernames and nicknames, roles, joins and leaves, bans, server changes, voice channel activity and soundboard use. It checks these against the server's settings and then discards them, unless one of the cases in section 4 applies. For example, message text is checked for banned words, spam and scam links, and is only kept if it breaks a rule or is reported.

In voice channels Clover joins muted and measures only how loud each speaker is, to catch extremely loud audio; it does not work out what anyone says. To stop voice raids it briefly notes when new accounts join voice. Captcha codes, cooldowns, spam counters and the words used to pick a chat reply are held in memory for a short time and never written down.

4. What Clover keeps

What	Details	Why	How long
Server settings	The choices made in /setup: channels, roles, filters, word lists, server rules, warning templates, application forms and panels, linked servers	To run Clover the way the server set it up	Until the server removes Clover or asks us to delete them
Moderation cases	Member ID, the action (warning, timeout, kick, ban, note), the reason, the moderator ID and the time	Warnings, /history, /case search, appeals and the weekly staff activity report	Until server staff delete them, or on request
Automod records	Member ID and name, the rule that was broken, and up to 300 characters of the message	So staff can undo mistakes and tune filters	30 days
Lessons	Up to 300 characters of a message staff marked as a mistake	Suggestions for filters that are often wrong	Until staff delete them (at most 300 per server)
Help requests	Member ID, name and avatar link, the request, the conversation with staff (including staff-only notes and which staff member replied)	Connecting members with staff through /help	14 days after the last message; transcripts are posted in the server’s own channel and, if the server allows it, sent to the member
Message reports	The reported message (up to 1,000 characters, attachment names, a link), its author, who reported it and why, and what staff did	Handling "Report to staff"	30 days after the report is closed
Staff reports	Who reported whom, the category, what happened, proof and screenshots (posted in the admins’ channel), and the reported staff member’s past actions against the reporter	Letting admins deal with problems in their staff team	Until the server’s admins delete them, or on request
Applications and appeals	Member ID, name and avatar link, the answers, account and server age, warnings or ban details, reviewer votes, interview status, the decision and the reviewer’s note	Letting staff review, interview and decide	Until staff delete the form or the server’s "keep for" time passes; admins can export answers
Voice recordings	Audio of people who speak while an admin-started recording runs (never people who opted out), and who took part	Only when a server admin records	Deleted after 7 days by default (the server can choose 1 to 90)
Voice settings	Recording opt-outs, and the end time of voice mutes and soundboard blocks	Respecting opt-outs; lifting restrictions on time	Until you opt back in, or the restriction ends
Server backups	Names, settings and permissions of roles and channels; copies of the server’s emojis, stickers, role icons, icon and banner	Restoring a server after a raid or unwanted changes	The newest 3 automatic and 2 manual backups; the newest 5 images of each kind
Role records	Member ID and role IDs when a member leaves (sticky roles), temporary ban end times, and which roles Clover gave through linked servers	Giving roles back, unbanning on time, keeping roles in sync	Sticky roles 60 days; the others until they end or the link is removed
Update messages	Your Discord user ID, when you first and last used Clover, how (command, button, report, direct message), and whether you turned update messages off	Sending "What’s new" messages and respecting your choice	Until you ask us to delete it; people Clover cannot message are skipped
Clover Gold	The server ID, the Stripe subscription and customer IDs, the subscription status and renewal date, and the Discord ID of the person who subscribed	Knowing which servers have Clover Gold, and billing support	While the server uses Clover, and as long as needed for billing, tax and accounting records (generally up to 6 years)
Health records	When Clover started and stopped, and technical error messages (no member information)	Keeping Clover running	The latest 20 to 50 entries

Logs and reports in your server

Server admins choose channels where Adrenaline and Clover post logs and reports. Depending on those choices, they can include deleted and edited messages, joins and leaves, role and nickname changes, moderation actions, server changes (with who made them), voice activity, help transcripts, finished recordings, application results and a weekly summary of each staff member's activity. These are Discord messages controlled by that server's admins, and Discord's retention applies to them.

Messages to Clover

If you message Clover directly, it reads the message to pass it to staff (for an open help request, appeal or interview) or to tell you how to get help. When someone talks to Clover in a server, it reads the message to choose a reply and does not store it.

5. Payments (Adrenaline Plus and Clover Gold)

Both plans are paid through Stripe. When you subscribe, you enter your payment details on Stripe's checkout page. Your card number never reaches us or the bots.

Stripe shares with us what is needed to run subscriptions: the subscription and customer IDs, the amount, currency and status, invoices and receipts, and the billing details you give Stripe (such as your name, email address, country and postal code, which are also used to work out sales tax).
We use this only to provide the plan, answer billing questions, prevent fraud, handle refunds and disputes, and meet tax and accounting rules.
Stripe processes your payment under its own privacy policy, and may store data outside Canada.
The plans are not bought through Discord, so Discord does not handle these payments.

See the Payment Policy for billing terms.

6. What the bots do not do

They do not sell, rent or trade data, and do not show ads.
They do not track you across other servers or websites, or build profiles for marketing.
They do not listen to or transcribe what people say in voice. Audio is only saved during an announced Clover recording.
They do not read direct messages between members.
They do not collect passwords, card numbers or government ID.
They do not use your data to train any system.

7. How the information is used

Only to provide and improve Adrenaline and Clover: running the CAD, ER:LC tools and community features; moderating messages, names and voice; protecting servers from raids, nukes and scams; running verification, applications, appeals, interviews, reports and the help desk; keeping backups; syncing roles and settings between linked servers; showing staff what happened so they can decide or undo mistakes; running the paid plans; sending update messages you can turn off; and keeping the bots and website secure and working.

Staff of the server you are in. Moderators and admins see logs, cases, CAD records, requests, reports, applications, transcripts and recordings for their own server, as their server's settings allow. Clover staff reports are meant for admins only, and the staff member reported cannot act on them.
A linked staff server. If a server's admins link it to another server they run (for example an operations or appeal server), help requests, reports, applications, appeals, logs, moderation history and bans can be handled and shown there. Only people who are admins of both servers can set this up.
Partner servers in an Adrenaline ban network. If a server's admins join a shared ban network, the Roblox usernames and reasons of permanent ER:LC bans are shared with the other servers in it.
Discord, and the ER:LC API. Everything passes through Discord, which processes it under its own policies. Adrenaline reads and sends ER:LC data through the Police Roleplay Community API for servers that connect it.
Our service providers. The companies that host the bots and website (including Cloudflare, which sits in front of the website) store and carry data for us. Stripe processes payments. They may only use the data to provide their service to us.
When the law requires it. We may share information if a valid legal request requires it, or to protect people from harm.

Clover downloads public lists of scam websites. No information about you is sent when it does.

9. Server owners and admins

Admins decide which features are on, where logs and reports go, whether to link servers or join a ban network, whether to connect ER:LC, whether to record voice, and what their forms ask. If you run either bot in a server, you are responsible for telling your members how you use it (especially logging, reports, application data, CAD records and voice recording), keeping staff channels private, and following the laws that apply to you.

10. How it is protected

Stored data is kept on the bots' hosts and is not publicly reachable.
Only people who run the bots can access it, with two-step login on the accounts involved.
Both bots use restricted Stripe keys that can only do what their plans need, and never handle card numbers.
The website uses encrypted connections, signed sessions, protection against forged requests, and rate limits.
We keep only what the features need and delete data on the schedules above.
Setup and moderation tools are limited to server admins and the staff roles they choose.

No system is perfectly secure. If a breach affects your personal information and creates a real risk of significant harm, we will notify you and the Office of the Privacy Commissioner of Canada as the law requires.

11. Your choices and rights

Your data (Adrenaline): on My Servers, Download my data gives you everything Adrenaline stores about you, and Delete my data removes your personal data (Roblox link, AFK, CAD units, characters, votes). Moderation and staff records a server keeps about you are not deleted this way; ask that server, or contact us.
Ban network: if a report about your Roblox account is wrong, sign in and appeal at adrenalinebot.xyz/network.
Voice recordings (Clover): /recording optout keeps your voice out of recordings in that server, and deletes anything already recorded of you in a running recording.
Update messages: press Stop update messages on any update, or use /updates.
See your own records (Clover): /help > My warnings and My reports, and /applications for everything you applied for.
Roblox link and alerts (Adrenaline): unlink your Roblox account at any time, and turn CAD push alerts off in the CAD or your browser.
Server records: ask that server's staff to correct or delete cases, CAD records, requests, reports or applications about you.
Access, correction or deletion: contact us in the support server for that bot with your Discord user ID. We will answer within 30 days. We may need to confirm it is you, and we may keep what the law requires (such as billing records) or what is needed to keep a server safe (such as a record that a ban happened).
Complaints: you can contact the Office of the Privacy Commissioner of Canada, or the Office of the Information and Privacy Commissioner for British Columbia, or the regulator where you live.

Leaving a server does not delete moderation records there, since that server's staff may still need them.

12. Children

Adrenaline and Clover are for Discord users, and Discord requires users to be at least 13 (or older where local law requires). Adrenaline Plus and Clover Gold must be bought by an adult, or with a parent's or guardian's permission. We do not knowingly collect information from anyone under Discord's minimum age. If you think we have, contact us and we will delete it.

13. Where data is stored

Data is stored with our hosting providers, and may be processed in other countries, including by Discord, Stripe, Cloudflare and Google. When that happens it may be accessible to authorities there under local law. We take reasonable steps to protect it wherever it is processed.

14. Changes

We may update this policy when the bots change. The date at the top shows the latest version. For significant changes we will give notice through the bots' update messages or in the servers they support before they take effect.

15. Contact

Adrenaline: https://discord.gg/KmbWrXecCk
Clover: https://discord.gg/e8vRxvdeW7
For questions about how a specific server uses a bot, contact that server's staff (for Clover, with /help).